Question 1

Q. What are your business hours?

Accepted Answer

While staff are generally available until around 8 PM when camping is in use, there may be exceptions.

Question 2

Q. Are there any days when you are closed?

Accepted Answer

Currently, there are no fixed closing days, but we will be closed during the New Year's holiday period (December 29th to January 3rd).

Question 3

Q. Is it possible to have a bonfire?

Accepted Answer

It is possible if you use a fire pit. If you are camping on a grassy site, we ask that you also lay down a fire pit mat. Rentals and firewood (500 yen per bundle (tax included)) are available for purchase.

Question 4

Q. Are pets (dogs) allowed?

Accepted Answer

Please note that pets are not allowed at the campsite.

Question 5

Q. Can I cancel my reservation?

Accepted Answer

Cancellation instructions are included in your reservation confirmation email; please check it and have the person who made the reservation make the cancellation.

Question 6

Q. Is it possible to stay overnight in a car outside of the designated auto campsites?

Accepted Answer

Since vehicles are not allowed on the premises, overnight stays in vehicles are not permitted at sites other than the designated auto campsites. Please make a reservation for an auto campsite before using the facilities.

Question 7

Q. How do I bring in my belongings?

Accepted Answer

You may use the access road on the left side of the area for unloading only. Since there is only one road, we ask that you share it with other customers when it is busy. Once you have finished unloading, please move your vehicle to the parking lot.

Question 8

Q. Are sound equipment (karaoke, musical instruments, boombox, megaphone, movie, YouTube, etc.) available for use?

Accepted Answer

Please refrain from using speakers to play music. This will disturb other campers.

Question 9

Q. Is it possible to set up multiple tents within a designated area at auto campsites and other sites, as long as it does not exceed the designated capacity?

Accepted Answer

You are welcome to set up multiple tents as long as you stay within the designated number of people. (Our policy is to allow a certain degree of freedom within the designated site area.) Please refrain from setting up tents beyond the designated area. Also, if you exceed the number of people, you will be required to reserve another site.

Question 10

Q. What are the fees and usage procedures for the private baths?

Accepted Answer

The private bath is available for ¥1,000 (tax included) per use. Guests are responsible for filling the bath with water themselves. The bath takes approximately 15 minutes to fill. If you wish to use the private bath, please pay the fee in cash or via PayPay at check-in.

Question 11

Q. Are early check-in and late check-out possible?

Accepted Answer

Early check-in and late check-out are available for a flat rate of 1,500 yen (tax included) per site, per use. Early check-in is from 9:00 AM, and late check-out is until 2:00 PM. After completing your reservation, please contact us separately via the inquiry form to let us know your request and arrival time. Payment can be made in cash or via PayPay upon check-in on the day of arrival.

Question 12

Q. What is the elevation in meters?

Accepted Answer

The elevation is approximately 710m (at the administration building).

Question 13

Q. What are the typical daytime and nighttime temperatures in mid-summer?

Accepted Answer

While it varies slightly from year to year, in the summer, daytime temperatures are around 30 degrees Celsius, and nighttime temperatures are around 19 degrees Celsius.

Question 14

Q. How far in advance can I make a reservation?

Accepted Answer

Due to the limitations of our reservation system, you can only make reservations directly through our website up to 90 days in advance. However, we can accept reservations up to 2 years in advance if you contact us separately. If you wish to make a reservation for up to 2 years in advance, please apply using this application form . We will then send you an email with a link for credit card payment and other information.

Question 15

Q. I would like to use the shower in the morning. Is that possible?

Accepted Answer

Showers and private baths are available from 3 PM onwards due to cleaning.I'm sorry.There's a hot spring called "Yashio no Yu" just a 5-minute drive away, which is open from 10:00 AM, so please consider using that as well.The regular closing day is usually every Thursday, but there may be occasional temporary closures, so we recommend contacting them before your visit.Directions to Yashio no YuPhone number: 0288-53-6611

Question 16

Q. When using a trailer home, are utensils such as frying pans, pots, bowls, knives, and cutting boards included?

Accepted Answer

We apologize, but such tools are not included. The cooking utensils provided are a craft grill, tongs, and chopsticks. Please bring any other utensils yourself.

Question 17

Q. I would like to change the tent site I reserved to a different location. Is this possible?

Accepted Answer

Regarding the change of tent site, due to the specifications of the system we are using, we are unable to make any changes on our end.We apologize for the inconvenience, but you will need to complete the procedure yourself.The procedure is as follows: First, you will need to cancel your current reservation, and then make a new reservation.

Question 18

Q. Is it necessary to adhere to the occupancy limit even if the guests are not staying overnight?

Accepted Answer

Yes, even if you are not staying overnight, please use the site in accordance with its capacity. The same applies if the person who made the reservation is staying overnight and their companions are coming to play without staying overnight, or if it's a day camp.

Question 19

Q. Are extension cords provided at the campsites with power outlets? Are they available for rent?

Accepted Answer

Extension cords are not provided or available for rent; customers are responsible for providing their own.

Question 20

Q. What is the wattage of the power outlet provided at the campsite?

Accepted Answer

Each site (excluding S1) can use up to 1500W of power from its power supply.

Question 21

Q. Can I cancel my reservation?

Accepted Answer

Cancellation instructions are included in your reservation confirmation email; please check it and have the person who made the reservation make the cancellation.

FAQ

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FAQ

Q. What are your business hours?

Q. Are there any days when you are closed?

Q. Is it possible to have a bonfire?

Q. Are pets (dogs) allowed?

Q. Can I cancel my reservation?

Q. Is it possible to stay overnight in a car outside of the designated auto campsites?

Q. How do I bring in my belongings?

Q. Are sound equipment (karaoke, musical instruments, boombox, megaphone, movie, YouTube, etc.) available for use?

Q. Is it possible to set up multiple tents within a designated area at auto campsites and other sites, as long as it does not exceed the designated capacity?

Q. What are the fees and usage procedures for the private baths?

Q. Are early check-in and late check-out possible?

Q. What is the elevation in meters?

Q. What are the typical daytime and nighttime temperatures in mid-summer?

Q. How far in advance can I make a reservation?

Q. I would like to use the shower in the morning. Is that possible?

Q. When using a trailer home, are utensils such as frying pans, pots, bowls, knives, and cutting boards included?

Q. I would like to change the tent site I reserved to a different location. Is this possible?

Q. Is it necessary to adhere to the occupancy limit even if the guests are not staying overnight?

Q. Are extension cords provided at the campsites with power outlets? Are they available for rent?

Q. What is the wattage of the power outlet provided at the campsite?

Q. Can I cancel my reservation?